Jawdrop Moment

I was shelving books the other day, and was approached by a customer, book in hand. Nothing unusual there, it’s part and parcel of my daily work routine.

The customer wanted to know if we had the latest book by the author they had just finished reading – which was a bit of a problem because they held in their hand The Quarry – the last book written by Iain Banks before his death in 2013.

I gently broke it to them that this wouldn’t be possible – barring an upcoming non fiction work due out next year based on his notes and drawings around his Culture series of books. I thought that perhaps this was what they meant when they asked after his next book

And this is where the conversation wandered sideways a little: I was berated for keeping the books of a dead man on the shelves if there weren’t going to be any more books by them.

I’d love to say that I had the presence of mind to sassily spread my arms to encompass the many, many works by dead people on our shelves, but they turned on their heel and walked out, leaving the book on top of the desk beside us before I could gather my wits.

I love working with the public, and sometimes it is precisely because of the surreal conversations I have with them.

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